Job Description:

• Support the Community Manager in overseeing day-to-day community operations and ensuring smooth service delivery.

• Coordinate with on-site teams to ensure efficient execution of daily operational activities.

• Monitor service delivery, identify operational issues or delays, and ensure timely follow-up.

• Follow up on service requests, work orders, and resident complaints to ensure prompt resolution.

• Ensure compliance with community policies, procedures, and regulations.

• Coordinate access control, permits, and internal approvals for residents, contractors, and service providers.

• Prepare periodic operational reports, including daily, weekly, and monthly updates, as required.

• Serve as a point of contact between residents and internal operational teams to ensure effective communication and timely resolution of requests.